FREQUENTLY ASKED QUESTIONS

Most people have questions before their first Augmented Reality interactive challenge. Below, we’ve listed a few questions that we encounter most often. Please don’t hesitate to contact us with questions, concerns or just to chat about custom game options.

HOW DO I customize A GAME?

Call (512) 580-2525 or Email your ideas to: shayreynolds@therealmbeyond.com

WILL I BE PLAYING WITH OTHER PARTICIPANTS?

Every booking of two or more is considered a PRIVATE game unless you book with a large group; groups may be paired with up to five other players in a 15 point GPS positioned location game.

HOW can MULTIPLE PARTICIPANTS (friends) book AT different TIMEs for the same game?

Simply select the number of players, the game and the time. All game participants who sign up for a certain game at a certain time will all meet at the same location at which point teams can be decided.

DO I NEED TO BOOK IN ADVANCE?

Yes, we strongly recommend booking a reservation at www.austincluetivity.com.

Is this a game or a tour?

We offer interactive augmented reality games that are tour like but we think of them as team challenges. Each game has a 90-120 minute countdown, just enough time for teams to solve all the tricky elements, puzzles, discovering how to open (AR) treasure chests and close the magic portals.

HOW EARLY and how SHOULD I ARRIVE FOR MY GAME?

Double check your confirmation meeting address and arrive 5-10 minutes prior to your game start time. Wear comfortable clothes and shoes that are good for walking 1-2 miles.

HOW MUCH DO YOUR GAMES COST?

Games are $35.00-$39.00 per person plus tax.

HOW DO I PAY?

All games are paid online at the time of booking.

DO YOU OFFER REFUNDS?

All of our games are non-refundable. However, We can reschedule your game if you contact us at least 24 hours prior to your game start time.

DO YOU HAVE PARKING at the downtown locations?

There is parking available above our Red River location in the Austin Convention Center parking garage, with an entrance off of 5th street. [Parking rates are determined by the Convention Center.]

There is meter parking on 14th Street just off Lavaca Street that takes quarters and some free spaces at the Texas Chili Parlor next to our retail store.

IS THERE AN AGE LIMIT?

We recommend our games for ages 13 and up. We do allow younger players, but some of the game content may be too difficult for them. An adult, 18 or older, must participate with anyone that is 14 and under. Also, any participants under the age of 18 will need an adult to sign their waiver.

CAN YOU ACCOMMODATE LARGE PARTIES OR CORPORATE EVENTS?

Absolutely! We love hosting large parties and corporate events. We are capable of designing and facilitating for groups of 20 up to 10,000 concurrently. You can reach us at 512-580-2525 or austincluetivity@gmail.com.

HOW LONG IS EACH GAME?

Each game is designed for 90 minutes of intense fun! Plan to spend 5 minutes prior to each game preparing with a briefing of your mission, 10 minutes as the starts to get the hang of the augmented reality and after each game 10 minutes to analyze your team score and take photos.

* Games can also be designed to last for 30 minutes up to 6 hours

ARE the Austin Cluetivity GAMES WHEELCHAIR ACCESSIBLE?

Please give us a call and we will help you select the best game for your team.
512-580-2525

CAN WE BRING FOOD OR DRINK when we play THEse GAMES?

Absolutely. You will be walking from hot spots and secret locations; a backpack loaded with a few snacks is a fine idea. Alcohol may be purchased (21+) when groups are playing one of our bar hop games but drinks must be consumed while inside the bar.

WHAT IS Austin Cluetivity?

Austin Cluetivity is an immersive and physical gaming experience, in which teams need to combine individual observation skills to locate points, solve puzzles, riddles and augmented reality elements inside buildings and outdoors.

Likely you have seen tons of save the earth from evil forces and or solve the mystery. Austin Cluetivity is your chance to adventure into the hidden world around you. Our technology allows us to create technology scavenger hunt intereactive games that will challenge you to look more closely to the details of certain areas to solve tricky riddles and puzzles. Here is how it works: Your team receives an iPad, action pack, blue tooth speaker and orientation on how to play one of the three game platforms available (Magic Portal, Operation MindFall or Cluetivity). Your team will need to follow the map locating GPS positioned crystals (15 per game), this is the tour portion of the game. It takes quick thinking, determination and a sense or urgency to win and rank above past teams on the scoreboard. From the moment your team hits start; you will be taken away from your daily stresses on a mission to save mankind.

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